Remain Calm and pleasant – Don’t take the conversation personally no matter what the customer says or how they say it. Remember, they are not mad at “you” but rather upset with the situation. Inquire – Own the problem and ask the customer what the problem may be. “My name is…
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(DiverWire) The 3rd Annual Bimini Sands Resort & Marina Lionfish Bash was one for the record books. Bimini Sands, along with the Woody Foundation, a Miami based 501 (c)(3) nonprofit organization, hosted this event for the third year in a row to raise money and awareness for spinal cord injuries.…
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(DiverWire) Team Dive Rite understands the value of diving top performing equipment. As an advanced diving gear manufacturer for over 25 years, Dive Rite is staffed with an active group of tech divers and is led by Lamar Hires, a pioneer of technical dive gear development and technical dive training.…
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A ScubaFit® Diver Instructor Certification Course is being held at the Texas Dive Show at the Arlington Convention Center, 1200 Ballpark Way, Arlington, Texas, on February 22 and 23, 2013. A show special rate of $199.00 which includes all materials and specialty teaching kit is being offered. Instructors are encouraged…
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(DiverWire) The first official entrant in the Aquadive Great Watch Underwater Watch Hunt officially turned in her token and clues Thursday, December13, 2012 and is now in the running for a new Aquadive Bathyscaphe 100 wristwatch (value $1990). Caroline Cunningham put together the clues hidden amidst the famous wrecks off…
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(DiverWire) Scuba Diving magazine has just named the AERIS Ion regulator as one of its “tester’s choice” models – and for good reason. The Ion is singled out as one of the lightest regulators on the market and is ideally sized for divers for travel. According to the article, the…
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(DiverWire) Dive Friends Bonaire announces the arrival of Duikgids Bonaire, a brand new dive guide book by Marloes Otten. This full color book celebrates Bonaire’s status as “Diver’s Paradise.” It has descriptions of 103 dive sites around the island including Klein Bonaire, Washington Slaagbai National Park as well as the…
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(DiverWire) Indian Valley Scuba (www.indianvalleyscuba.com), in Harleysville, PA has been recognized as one of PADI's first TecRec Centers in the Northeast United States, and one of only a few PADI Instructor Development Centers to offer professional level training in the full range of PADI Technical Courses. The technical team at…
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